Website & Business Status

COVID-19 Communications | See below

View our COVID-19 Safety Products

Website: Operational

Shipping: Operational

Phone System: Operational

Website | Search: Operational

Website | Checkout: Operational

Website | Online Chat: Operational


Some best practices for peak holiday season include:

Patient Planning: Impacted locations should understand changes to service time-in-transit windows when scheduling patient visits and make necessary adjustments by ordering earlier.

Upgrade Your Shipping Method: Upgrading the shipping method to expedite shipments should be considered to meet scheduling deadlines for sensitive deliveries. We recommend clinics always upgrade when ordering a high-dollar and/or highly time-sensitive item. 

FedEx Premier Healthcare Group: Call our dedicated healthcare customer service available 24 hours a day, 365 days a year. They are your first step in issue resolution.

     Phone: 1-800-Go-FedEx (1-800-463-3339) Enter '9' or say 'premier'

Hold at Locations: Check to see where your nearest Hold at Location  is for your carrier and use this service to pick-up packages outside of regular clinic hours.