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2021 PEAK SHIPPING SEASON
Some best practices for peak holiday season include:
• Patient Planning: Impacted locations should understand changes to service time-in-transit windows when scheduling patient visits and make necessary adjustments by ordering earlier.
• Upgrade Your Shipping Method: Upgrading the shipping method to expedite shipments should be considered to meet scheduling deadlines for sensitive deliveries. We recommend clinics always upgrade when ordering a high-dollar and/or highly time-sensitive item.
• FedEx Premier Healthcare Group: Call our dedicated healthcare customer service available 24 hours a day, 365 days a year. They are your first step in issue resolution.
Phone: 1-800-Go-FedEx (1-800-463-3339) Enter '9' or say 'premier'
• Hold at Locations: Check to see where your nearest Hold at Location is for your carrier and use this service to pick-up packages outside of regular clinic hours.